Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those
November 25, 2024
Blogs
Explore the Frontline of Cybersecurity with MD2 Tech Solutions
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the
November 20, 2024
Understanding Protected Health Information (PHI) Under HIPAA and HITECH
In today’s digital age, safeguarding personal health information is more crucial than ever. The Health Insurance Portability and Accountability Act (HIPAA) and the Health Information
November 18, 2024
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams
November 15, 2024
Navigating the Challenges of Data Lifecycle Management
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM)
November 10, 2024
6 Simple Steps to Enhance Your Email Security
Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This
November 5, 2024
8 Strategies for Tackling “Technical Debt” at Your Company
Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the
October 30, 2024
Enhancing Employee Performance with a Mobile-Optimized Workspace
In the whirlwind of today’s business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from anywhere. Whether they’re sipping
October 25, 2024
Essential Settings to Maximize Your Microsoft 365 Experience
Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs).
October 20, 2024